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Leading Edge in Wedding Market – Vikam Antao

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Vikram Antao, Vice President

Achieving service excellence is in his DNA. Meet the man who creates a true hospitality experience for every guest, every time. Mr. Vikram Antao, Vice President of Radisson Blu Resort Goa Cavelossim Beach is a man who leads from the front. He does not believe in sitting in the back office. You will always find him either interacting with guests or his staff. It is this personal touch which you can feel in the air. Everyone in the resort speaks one language of warmness. Vikram makes sure this culture is inculcated in each and every personal of the hotel. A true hotel professional, he is born and bought up in Goa and realizes the importance of tourism for the economic growth of the destination. An exclusive interview with this dynamic, outspoken and passionate hotelier:

Radisson Blu Resort Goa Cavelossim Beach

How do you create a memorable experience for the Guest?

I believe in empowering my people. Our people interact with the guests for that personal touch. Our chef’s comes out from the kitchen to talk with the guests, during dining. Communicate with them, understand them better. Inside chef can make good dishes. But outside, they can create a great experience.

Has competition affecting you?

No, we have been growing year on year, both-in terms of occupancy and ARR.  With strong marketing and creating outstanding experiences we have a lot of repeat and referral business. We make sure that every guest is happy while leaving the hotel. In terms of the market share we command one of the top positions in South Goa.

Are you growing in Wedding market?

We have a leading edge when it comes to hosting weddings. We believe in creating a lifetime wedding experience. Most of the banquet facilities in all other resorts are similar. Our USP is the food we serve. Whenever a wedding is being planned, we have a session of tailored make cuisines with the host. In fact lot of dishes are made and remade and tweaked till the time client flag it as perfect to be served on the wedding day. Also, we have a team dedicated for wedding service, even as some of the clients demand dinner to be served at 4 in the morning. The team is trained to take up all the unusual requirements of the guests.

Bedroom at Radisson Blu Resort Goa Cavelossim Beach

How important is training?

Manpower training and development is an integral part of our management system.  All personals including HOD’s have to take training which happens at regular intervals. Both in house and corporate training support from Carlson is imparted to build capabilities and develop people across the board. However our biggest challenge is losing trained people to cruise liners who do mass recruitment in Goa and poach manpower with hotel background.

The Leela Ambience Convention Hotel, Delhi – Cuisine of Mahmoodabad

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The Leela Ambience Convention Hotel, Delhi a landmark destination for both business and leisure travellers in the city, celebrated the gloriously grand and royal cuisine of Mahmoodabad as its inaugural city.

The 16 day (30th September – 15th October) food festival is a part of the signature ‘Dining with the Maharajas’ series at the hotel.This series of culinary festivals has been especially created to celebrate and revive the love for the fabulously diverse range of dishes served in the royal households across India. The journey to the Quila of Mahmoodabad served as the perfect beginning to the festival. The melodious live performances by in-house Ghazal musicians at the hotel created an ambience that was similar to the one in the Mahmoodabad palace and facilitated an authentic experience for the guests.

The first pit stop on the ‘Dining with the Maharajas’ journey, Mahmoodabad, also known as the kingdom of ‘Oudh’ is situated in the heart of the holy city of Sitapur. To bring out the true flavours of each dish Chef De Cuisine Ashwani Kumar Singh himself travelled to the city to learn the art of recreating the royal dishes.

The refreshing imperial menu of Mahmoodabad offered its guests a lavish spread of signature dishes such as Kababs, Shorbas and Salansincluding specialties such as Murgh Mussallam, Gosht Makhana Kurma, Matter Latpata, Paneer Hazrat Mahal, Laab- i- Mashooq and much more.

Excellence in Service and Culinary Experience – Radisson Blu Goa

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Radisson Blu Resort Goa Cavelossim Beach

Radisson Blu Resort Goa Cavelossim Beach – A Real Treat for Your Family

Achieving service excellence is in his DNA. Meet the man who creates a true hospitality experience for every guest, every time.
Mr. Vikram Antao, Vice President of Radisson Blu Resort Goa Cavelossim Beach is a man who leads from the front. A true hotel professional, he is born and bought up in Goa and realizes the importance of tourism for the economic growth of the destination.
Read exclusive interview of Vikram Antao….

South Goa can vouch to be the real face of Goa. Literally untouched by the hustle and bustle of a typical tourist destination, it offers the perfect peace and tranquility, lush green surroundings, clean and un-crowded sea beaches.

Upper Deck Restaurant

Radisson Blu Resort Goa Cavelossim Beach completes this picture postcard with its Goan-Portuguese-inspired architecture with bright exterior colours. Spread across 28 acres of perfectly landscaped ambiance, is a Goa in itself. Once inside, the guest does not feel to move out of the resort.

“Food battles are now won outside the kitchen.
It is no more an inside protected activity”
Executive Chef Mahesh
See how he creates an outstanding culinary experience…

The impeccable service of more than 200 staff creates a WOW experience as you submerged yourself in the exotic cuisine trail that runs in the culture of this resort. Right from seamless check-in till the departure, you feel as if the time has stopped. Enjoy the unparalleled hospitality never experienced, which will take you into a different world of Goa.

Lucio Serving Goan-Portuguese Cuisine

“Spend a day with the Chef – We are encouraging guests to spend time with the chef. Be involved in the dishes they are eating”
Walk the talk with Sanjay Padi, Director F&B……

Officially five-star rated resort coupled with personalized service and a breathtaking location, only a brief stroll from the Arabian Sea, make the Radisson Blu Resort Goa Cavelossim Beach an outstanding vacation destination.

After spending a day on one of the area’s beautiful beaches, discover world-class amenities and modern comforts in one of the 132 spacious rooms and suites at the resort. Guests can soak in serene views of the lush gardens and sparkling pool while taking advantage of prime amenities such as work desks, LCD televisions, rain showers and free high-speed wireless Internet.

Just 45-minute away from Dabolim International Airport, the resort offers a gorgeous on-site spa and a relaxing free-form pool. When you’re ready to enjoy a day on Goa’s legendary soft sands, Colva, Palolem and Calangute are all within easy reach.

Bedroom at Radisson Blu Resort Goa Cavelossim Beach

While dining in the Radisson Blu Resort Goa you can take a culinary adventure through Southeast Asia, Portugal and India. For a comforting classic or to sample the exotic and exciting flavors of India, make your way to Upper Deck any time of day or night. Upper Deck also boasts live entertainment every evening.

At Lucio treat yourself to impeccably prepared traditional Goan-Portuguese cuisine at this stylish restaurant, which features an open show kitchen so patrons can watch the talented chefs at work.

Mammoth 4,000 square meters boast of the finest meeting and event venues for one-of-a-kind wedding celebrations and successful corporate conferences. It can host up to 750 guests in stunning indoor and outdoor space enjoying the expert service from professional staff and amenities such as state-of-the-art audiovisual equipment and more.

All in all the Radisson is a perfect Goan resort destination to take back with you, holiday memories, you can cherish throughout the year, only to come back and live it up again.

Luxury travel continues to grow

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Luxury Hotel, The Leela Palace New Delhi, India

Luxury travel is booming: high-price trips grew nearly twice as much as global travel did in general over the past years – most luxury travelers come from the USA and China – Germany and France are the most popular luxury travel destinations in Europe – ITB Berlin and IPK International analyze global luxury travel.

ITB Berlin

Holidays abroad together with trips to visit friends and family and other leisure trips represent the dominant share of all luxury trips with nearly 75 per cent, while business trips account for every fourth trip

More and more holidaymakers are spending heavily on the best weeks of the year. With an increase of around 18 per cent since 2014, luxury travel has grown nearly twice as much as international travel in general, which grew by about 9 per cent since 2014. This is the result of a special evaluation of the World Travel Monitor®, conducted by IPK International and commissioned by ITB Berlin. For this analysis, international luxury trips were defined as all outbound short trips of up to three nights with a spending of more than 750 euros per night as well as all outbound long trips of four nights and more and a spending of more than 500 euros per night. In 2016, the world population undertook about 54 million international luxury trips. The market share of these trips rose to around 7 per cent in 2016.

Germany most popular luxury travel destination in Europe

The largest source markets for luxury travel are the USA, with 13.7 million foreign luxury trips, and China, with 10 million. Other major source markets are Japan, Great Britain and Taiwan. In Europe, most luxury trips are undertaken by the British with 3.6 million trips, ahead of the French and the Germans. On the other hand, the most popular luxury travel destination by far was the USA, with 8.1 million trips, ahead of Canada and Germany. In Europe, Germany received nearly 4 million luxury travel visitors in 2016 and hence replaced Italy as the number one luxury travel destination in Europe compared to 2014, followed by France, Italy and Great Britain.

City trips are the most important luxury holiday type

Holidays abroad together with trips to visit friends and family and other leisure trips represent the dominant share of all luxury trips with nearly 75 per cent, while business trips account for every fourth trip. The most popular types of luxury holidays are city trips with a share of 29 per cent, followed by touring holidays as well as Sun&Beach holidays.

Higher importance of travel agencies among luxury travelers

For luxury travel planning the Internet is used by around 83 per cent, which is very similar to all international travelers. On the other hand, 51 per cent of international luxury travelers use travel agencies as an information source, while the worldwide average is much lower with 33 per cent. The same occurs when it comes to travel agencies as a booking site. While on average 27 per cent of all international outbound trips are booked through a travel agency, 40 per cent of all international luxury trips are booked via a travel agency.

More detailed information on destinations and source markets as well as the characteristics of the outbound travel behavior of Luxury Travelers can be found in the “World/European Luxury Travel Report”, which can be ordered from IPK International.

Airbnb joins PATA as its hospitality member

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Airbnb, the world’s leading community-driven hospitality company, is the latest hospitality sector organisation to join the Pacific Asia Travel Association (PATA).

Home sharing has become an important economic engine for communities around the world, said Thao Nguyen Airbnb

PATA CEO Dr. Mario Hardy said, “We are extremely pleased to welcome Airbnb to the PATA family. With more than four million Airbnb listings worldwide it impossible to ignore the impact that the sharing economy is having upon the travel and tourism industry. It is important that we are able to add this voice to our discussions in the development of a responsible travel and tourism industry, especially when we examine the role of the sharing economy in the dispersal of tourists to lesser-known and emerging destinations.”

“Over the next few months, PATA and Airbnb will be working together to bring greater insights on topics related to the sharing economy – including its economic impact and the issue of over tourism,” added Dr. Hardy.

“Home sharing has become an important economic engine for communities around the world,” said Thao Nguyen, APAC head of strategic partnerships at Airbnb. “We’re excited to join the PATA family and play our part in promoting healthy and sustainable tourism that directly benefits local communities.”

Enjoy Luxurious Backwater Cruise in Alappuzha

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Backwater Cruise in Kerala

Are you a tired of exploring God’s Own Country on foot? How about enjoying the comforts of a luxurious backwater cruise? You can hire a houseboat in Alappuzha, also known as the ‘Venice of the East’. Cruise leisurely through the canals in Kuttanad, popularly known as the Rice Bowl of Kerala, which are fringed by palm groves and paddy fields.

Then steer towards Kumarakom, one of the prime tourist attractions of Kerala. On reaching Kumarakom, you enter a veritable world of wonders. This small backwater village, which is a cluster of islands, has a life of its own, with its own slow, serene rhythm. The sights, sounds and fragrances will simply surround and captivate you. After staying back at Kumarakom for a bit and relaxing, you may proceed to Vaikom.

En route to Vaikom, the Vembanad Lake offers you sights of the rustic backwater village life. Relax to the sight of the largest backwater stretch in Kerala. Your eyes will never tire of feasting on the green shores on both sides, throbbing with vigour and pure natural beauty. The soft sunlit water enchants you as the palm trees on both shores beckon you with gentle whispers in the wind. You know in your soul that this magnificent sight will remain with you for the rest of your life.

Next on the cruise, you will find a small island, Pathiramanal, seemingly afloat in the middle of the backwaters. Have a brief stop and your guide can share with you many interesting myths surrounding this region. On resuming the journey, the next stop is Thanneermukkom, a village known for its Salt Water Barrier, popularly known as Thanneermukkom Bund. It is the largest mud regulator in India. Travelling through this region and savouring some delicious Kerala snacks is a marvelous experience.

The next backwater destination – Vaikom offers you many interesting sights and experiences. You may find here the relics of Kerala’s grand ancient tradition. A famous temple dedicated to Lord Shiva is the prime attraction of this town. The refreshing greenery here is another splendid experience for you.

From Vaikom, after recharging with a delicious Kerala meal, you may proceed to Kumbalangi. You travel via Thykkattussery, a small village surrounded by coconut groves and paddy fields, enchanting components of the backwater life. The first sight that welcomes you to Kumbalangi is that of the majestic Chinese fishing nets lining the sides of the backwaters. Pokkali cultivation, a traditional indigenous method of cultivation in which the practice of harvesting paddy is followed by prawn filtration, is a unique farming practice followed in Kumbalangi.

 

Meetings at Radisson Blu Faridabad

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MICE at Radisson Blu Faridabad

Radisson Blu Faridabad, five-star deluxe property in the city of Faridabad, which is one of the largest business and industrial hubs in the NCR and is home to an array of corporate sites and tourist destinations.

Radisson Blu Faridabad is an upper upscale Business Hotel. It is a perfect place for leisure travellers as well on their way while they travel to Agra or the adjacent tourist destinations. The hotel boasts one of the largest banquet and convention venues in the city centre with facilities capable of accommodating up to 1,100 guests. State-of-the-art audio-visual equipment, convention facilities, elegant banquet and free high-speed Internet enhance the productivity of corporate functions, and customized dining and catering packages add a touch of ease to any business meeting.

Situated in a thriving industrial district just outside the capital city of New Delhi, Radisson Blu Faridabad offers a convenient location with five-star amenities that include an upscale gym, spa and swimming pool and a well-informed concierge service.

Radisson Blu Faridabad is an ideal venue for organising management workshops, training sessions, conferences, cocktail dinners and other corporate functions

Radisson Blu Faridabad

Designed to accommodate and welcome modern and savvy travellers, Radisson Blu Faridabad has 124 contemporary rooms including 6 suites, the hotel promises to offer best-in-class services in the city. What makes this location even more attractive is its proximity to a metro station which directly plies to South Delhi within 15 – 20 minutes.

Aloha on the Ganges, Rishikesh – Spiritually Yours

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Rishikesh has transformed into a destination of Adventure, Spiritualism and Yoga.  ‘Aloha on the Ganges’ is a new resort in this yoga capital of the world. This exquisite resort in Rishikesh ‘Aloha on the Ganges’ is located right on the banks of the Ganges River close to the Laxman Jhulla, in a very serene and peaceful environment. The setting of the resort on the fast-flowing Ganges, surrounded by forested hills, is conducive to meditation and mind expansion. In the evening, the breeze blows down the valley, setting temple bells ringing as sadhus (spiritual men), pilgrims and tourists prepare for the nightly Ganga Aarti.

Mr. Kuldeep Saini, General Manager of Aloha on the Ganges “We are the first resort in Rishikesh to offer a true Spiritual Experience to our Guests. With regular events related to Spiritual talks and blending yoga & spiritual flavour in the MICE segment, the corporate world is finding it a great experience”

‘Aloha on the Ganges’ is not just a resort in Rishikesh that will leave you breathless with the enchantment of its surroundings, but assists in enabling you to experience both physical and mental relaxation and realize the importance of a moment of calm and personal space in your everyday life. In absolute terms, Aloha on the Ganges is the ultimate escape from the mundane to the spiritual, where every corner spells harmony and every colour soothes the senses.

A perfect family resort consists of the right mix of spacious single & double bedroom apartments.

The resort offers a variety of dining choices ranging from Latitude – A multi-cuisine restaurant, Patio – An Alfresco Dining Restaurant and an In-House Bakery.

Vilasa Spa by Tattva invites you to pamper your  senses by experiencing authentic wellness rituals. The range of organic spa therapies emphasize on relaxing, revitalizing and rejuvenating you. Spa treatments, mediation sessions, Yoga and signature Ayurvedic rituals will drift away your worries and lead you to state of Shanti. Nestled at the foothills of the Himalayas, the spa is an abode of natural well-being and a life of cleansed mind, body and soul. The gentle gurgling of the river Ganga, the whispering winds through the lush green and the air so pure, will all come together to usher you on this journey to meet your inner self.

Sofitel Singapore City Centre opens as AccorHotels’ 800th hotel in Asia Pacific

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AccorHotels has announced that the highly anticipated Sofitel Singapore City Centre will open its doors in October and will be the group’s landmark 800th hotel in Asia Pacific. Nestled amidst historic shop houses and towering skyscrapers, the 223-room luxury hotel is elegantly designed, reflecting Singapore’s rich cultural heritage with undeniable French flair.

“I am pleased to announce that this flagship hotel is our 800th property in Asia-Pacific and opens at a time when we are focused on strengthening our luxury credentials globally”

“The unveiling of Sofitel Singapore City Centre marks an important milestone for AccorHotels as we continue to strengthen our presence in the region,” says Michael Issenberg, Chairman & CEO of AccorHotels Asia Pacific. “I am pleased to announce that this flagship hotel is our 800th property in Asia-Pacific and opens at a time when we are focused on strengthening our luxury credentials globally.”

An oasis at the heart of historic Tanjong Pagar, the hotel is strategically situated just 20 minutes from Singapore’s Changi Airport. It will be AccorHotels’ 13th hotel in Singapore and will be shortly followed by a combined 782-room Novotel and Mercure complex which will open on Stevens Road, firmly cementing the group’s position as the largest hotel operator in Singapore.

Guests entering Sofitel Singapore City Centre are welcomed by the shimmering Singapour Je T’aime, a stunning nine-metre chandelier designed by Lasvit. This stunning art installation of glass leaves that whirl through the lobby, comprises 700 hand-blown glass crystals.

Sofitel’s commitment to culture and design is brought to life with an outstanding collection of custom-made furniture and artworks including designer uniforms accentuated with floral prints, evoking the strong botanic theme that runs throughout the hotel.

The hotel’s interiors elegantly juxtapose vibrant rose gold accents with striking design features and botanical motifs, inspired by the sublime geometry of a traditional jardin à la française and the rich green spaces of Singapore, also known as the Garden City.

Guests may choose from 223 well-appointed rooms and suites featuring floor to ceiling windows; complimentary minibars serviced by the hotel’s very own droid butler – Sophie The Robot; Sofitel’s luxurious MyBed; a Handy Phone which provides access to free local and international calls to 10 countries and wifi on the go; Smart TVs and Bose Sound systems; large soaking tubs with separate rain showers and luxurious Lanvin or Hermes amenities.

Taj Hotels announces appointment of New Chief Executive Officer

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Taj Hotels ownership company The Indian Hotels Company Limited (IHCL) recently announced the appointment of Puneet Chhatwal as the new Chief Executive Officer and Managing Director to drive performance and oversee the next phase of expansion of the hotels group.

Mr. Chhatwal is currently Chief Executive Officer and Member of the Executive Board of Steigenberger Hotels AG – Deutsche Hospitality, a leading European hotel chain. He is a global professional with over three decades of leadership experience in the hospitality sector, having worked for some leading hotel groups in Europe and North America after starting his career in India.

“IHCL has some of the most iconic hotel properties in India and at key gateway locations across the world. I look forward to working with the talented teams in IHCL and under Mr Chandrasekaran’s leadership of the Tata Group to take this iconic company forward,” said Puneet Chhatwal.

Mr Chhatwal is a graduate of both Delhi University and Institute of Hotel Management, Delhi. He has completed an MBA in hospitality from ESSEC, Paris and an Advanced Management Program from INSEAD.

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